FAQs

Q: How much notice do you need?
A: Short notice is OK but depends on our mover availability.

Q: Do I need to Pack my belongings?
A: It is very important! you pack small or fragile items in proper moving boxes.

Q: Do you charge minimum?
A: Yes, the minimum is three or four hours.

Q: Can Clothes And Other Items Be Left Inside The Furniture During The Move?
A: All clothes and items must be removed from inside the furniture. This includes all desks, dressers, armoires…etc. This makes the furniture much lighter and easier to move. It also limits wear and tear to your furniture during the move. Generally the only items of furniture that can be safely moved with items still in them are small light pieces of furniture containing very light belongings inside (shirts, blouses, lingerie). Be careful NOT to leave fragile items and anything that might spill or leak. If clothes or other items have not been removed prior to the move, movers might ask you to remove them on the day of the move.

Q: How long it will take to load or unload my belongings?
A: These are just approximate times, each move is different so please use this as a guide only . Your move may take longer.
Junior 1 Bedroom Apt.(1 person) 3 to 4 hrs – 2 movers
1 Bedroom Apt.(1 person) 4h to 6h – 2 movers
1 Bedroom Apt.(2 person) 5h to 7h – 2 movers
2 Bedroom Apt.(2 person) 7h to 8h – 2 movers
2 Bedroom Apt. (family) 6h to 8h – 3 movers
2 Bedroom House 8h to 9h – 3 movers
3 Bedroom House 9h to 12h – 3 movers
4 Bedroom House up to 12h – 4 movers

Q: What Happens If It Rains, Snows Or The Weather Is Bad?
A: We at Hire A Mover always honour our moving commitments regardless of weather. Unpredictable weather might slow down the job.

Q: Will Hire A Mover Supply Boxes?
A: We do not supply boxes, please check our moving resources area for information on where to purchase boxes.

Q: What kind of boxes should I use?
A: We do not recommend getting boxes from your local grocery store. These boxes are often flimsy and many times carry insects because foodstuff surround them. Always use double corrugated boxes, not single. The stronger your boxes, the better chance your goods have surviving any mishaps, should they occur.

Q: When I hire movers will they bring any moving equipment?
A: Unless specifically requested our mover will not bring any equipment. We are fully equipped with special blankets, dollies, ramps etc. Therefore you can rent any of these items from us for your move. Please check our services section for more details.

Q: When Is The Best Time To Move?
A: If there is a choice, most moving companies suggest you avoid the summer, beginning or end of the month or winter holidays. The heaviest demands are placed on our equipment and personnel during these periods.

Q: Can I Pack My China, Glass & Crystal?
A: Most people prefer to have their household possessions, especially fragile items, professionally packed by a moving company. However, if you decide to pack these items yourself, remember that the basic principles of good packing include wrapping the items individually, providing plenty of cushioning and making sure of a firm pack. Be sure to select a sturdy container with a lid. Place a 2 or 3 inch layer of crushed paper on the bottom of the carton as a cushion. Wrap each item individually with a soft material to provide a safe, protective “padded nest.” Pack the heaviest items on the bottom, empty ones next, filling in empty spaces with crushed paper. Place plates on edge and glassware on rims for maximum protection. Mark the carton “Fragile” and list the contents on the outside. Hire A Mover doesnot take responsibility for poorly packed items incase of any damage.

Q: Can I Move My Plants in the rental truck?
A: Plants may suffer from a lack of water and light as well as probable temperature changes while in the van. You may prefer to transport your house plants in the family car.

Q: Can I Move Jewelry And Other Valuables in the rental truck?
A: Items of extraordinary value such as jewelry, money, antiques and stamp collections can be included in your shipment, provided you notify Hire A Mover of these items before packing or moving day. However, we strongly recommend that you carry irreplaceable and expensive articles with you, or make other arrangements for their transport.

Q: When Should I Call A Moving Company?
A: The earlier, the better. Although the actual crew assignments may not be made until a few days before your move, it’s wise to give your moving company from 4 to 6 weeks notice, if possible. The more lead time you can give, the more likely we will be able to meet your delivery schedule. We’ll do our best, of course, to comply with the dates you prefer or the nearest possible alternative. If your move dates are critical due to such factors as lease expiration or a real estate closing, you may choose a preferred service which will enable us to accommodate a reasonable schedule based on your specific needs.

Q: What Items Are Not Allowed To Move?
A: Before your possessions are packed and loaded, it is important that you understand which items cannot be loaded in rental moving trucks because they represent a hazard or are perishable. Listed below are some common non-allowable items that you will need to address prior to your pack and load dates:

HAZARDOUS MATERIALS – items that are flammable, corrosive or explosive.
Examples include: Aerosols, Fireworks, Nail Polish, Ammonia, Gasoline, Batteries, Paint, Kerosene, Lamp Oil, Pesticides, Lighter Fluid, Loaded Guns, Motor Oil.

Q: What types of payment do you accept?
A: Cash only.

Q: When should I call to book my move?
A: You can call us 9AM to 6PM and 7 days a week. So, call or email NOW if you have questions, comments or suggestions.